Support

We are here to help with product questions, artwork, order updates, delivery and verified product issues.

Before Production

For custom products, production begins only after full payment has been received, required files have been confirmed and the customer has provided written approval of the final artwork proof.

Order and Delivery Support

For shipping, tracking or order-support questions, contact info@canopies2go.com. Please include your order number where available.

Warranty Support

Our current warranty coverage and exclusions are set out in the Warranty Policy. To request support, provide proof of purchase, product details, a description of the issue and clear photos.

Delivery and Returns

For delivery timing, cancellations, returns and order issues, please see Delivery and Returns.